IT Support Specialist at Kerildbert

Job Description

• As we continue to expand our technological capabilities, we are seeking highly skilled and motivated individuals to establish and develop our IT department.
• The IT Support Specialist will play a crucial role in providing technical support, maintaining our IT infrastructure, and contributing to the overall efficiency of our operations.

Key Responsibilities

• IT Support Services: Provide technical support and troubleshooting for hardware, software, and network issues. Assist in the setup, maintenance, and repair of IT equipment.
• Software Management: Collaborate with developers to recommend and maintain software applications aligned with project requirements. Work with cross functional teams to define and implement new features, such as the Job Tracker system.
• Network Administration: Manage and maintain the company's network infrastructure to ensure optimal performance and security. Conduct regular backups and oversee disaster recovery operations.
• Website Management: Oversee the general management of the company website, ensuring it reflects current business needs and technological standards.
• IT Business Support: Conduct IT needs analysis and recommend relevant tools that enhance core operations.
• IT Project Planning and Execution: Participate in the planning and execution of IT projects to meet business objectives effectively.
• Collaboration: Interface with external IT consultants as needed to support strategic initiatives and specialized projects.

Minimum Qualifications

• Bachelor's Degree in Information Technology / Computer Science, or a related field.
• Proven experience in IT support, network administration, and software management.
• Strong troubleshooting skills with a deep understanding of hardware and software components.
• Ability to analyze complex technical issues and provide innovative solutions.
• Excellent communication and interpersonal skills to collaborate effectively across teams.
• Certifications (e.g., CompTIA A+, Network+, Microsoft Certified IT Professional) are a plus.