At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe...
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As the IT Support Officer, you will provide technical support across the organization by maintaining IT infrastructure, resolving hardware and software issues, and supporting the implementation and management of IT infrastructure projects.
Responsibilities
Provide technical support for hardware, software, network systems, and IT infrastructure across the organization
Install, configure, and maintain computer systems, servers, and network equipment
Troubleshoot and resolve technical issues while ensuring minimal disruption to business operations
Support IT infrastructure deployment during project execution and assist with system upgrades or migrations
Maintain IT documentation, system logs, and ensure adherence to IT security policies
Requirements
Bachelor’s degree in Computer Science, Information Technology, or related field
Minimum of 2–4 years experience in IT support, infrastructure support, or technical support roles
Professional certifications such as CompTIA A+, Network+, Cisco (CCNA), or Microsoft certifications are an advantage
Strong knowledge of network systems, operating systems, and IT infrastructure management
Excellent troubleshooting, communication, and problem-solving skills
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