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  • Posted: Aug 6, 2021
    Deadline: Aug 10, 2021
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  • We aim to be accountable, trustworthy and ethical in everything we do. From Real Estate to Logistics, Transportation, Finance, Ride-Hailing, among other things, we provide bespoke services to individuals, companies and brands of all shapes and sizes.
    Read more about this company

     

    IT Support Officer

    Location: Chisco Lekki, Lagos

    Job Summary

    • We are seeking a service-oriented and self-motivated professional to join our IT support team.
    • In this role, you will work on maintaining and monitoring the computer systems and networks for our business.
    • You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.

    Responsibilities

    • Install and configure software and computer systems.
    • Troubleshoot and resolve issues with software or hardware.
    • Walk colleagues or clients through steps to help them resolve their technical problems.
    • Maintain procedures and reports that provide technical support to the entire organization.
    • Analyze records and logs to spot underlying trends and potential issues.
    • Support the implementation of new solutions or applications.
    • Establish accounts for new users and assist with password or login problems.
    • Test, evaluate, and advise management about new technology for the business.
    • Participate in business-wide meetings to provide insight into technical requirements.

    Requirements and Qualifications

    • Associate’s or Bachelor’s Degree in Computer Science or a related field.
    • 1+ years of experience in a technical support role.
    • Certifications are preferred, but not required.
    • Working knowledge and expertise with a variety of software, hardware, and applications.
    • Willingness to solve complicated problems and see projects through to completion.
    • Analytical skills to study problems and records and identify solutions.
    • Team-oriented attitude to help other colleagues and departments with technical problems.
    • Strong interpersonal communication and relationship-building skills.
    • Ability to manage time and effectively prioritize numerous projects at one time.

    Salary
    N80,000 - N100,000 monthly.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV to: hr@smash.com.ng using the Job Title as the subject of the mail.

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