IT Support Officer at SKLD integrated Services LLC

Job Responsibilities

• Database administration
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company (this may be in person or over the phone).
• Setting up accounts for new users.
• Repairing and replacing equipment as necessary.
• Testing new technology.
• Training staff members on how to use deployed solutions.

Qualification & Experience

• A Bachelor’s degree in Computer Science, Management Information System, Computer Engineering and System Engineering.
• 2-3 years in a similar role with a proven track record.

Skills & Competencies:

• Time management skills.
• Technical and logical thought process
• Problem-solving skills
• Ability to prioritize and delegate.
• Written and verbal communication skills.
• Ability to stick to strict deadlines
• A keen eye for details
• Excellent prioritization and organizational abilities.
• Excellent understanding of computer systems, security network, and system administration, database, and data storage system.
• Attention to detail and accuracy.