IT Support Officer at Prime University Abuja

Role Summary

• Responsible for providing day-to-day technical support to staff and students and ensuring the smooth operation of ICT systems that support academic and administrative activities.

Key Responsibilities

• Provide first-level IT support for hardware, software, and network issues
• Install, configure, and maintain computers, printers, and related devices
• Support users with email systems, learning management systems (LMS), and office applications
• Assist with ICT support during lectures, examinations, meetings, and official events
• Support basic network, internet, and system operations
• Maintain records of IT assets, issues, and resolutions
• Promote safe and responsible use of ICT resources.

Requirements

• Degree or Diploma in Computer Science, IT, or related field
• Basic knowledge of computer systems, operating systems, and networking
• Good troubleshooting and customer service skills
• Ability to work independently and within a team
• Strong communication and time-management skills.

Desirable:

• Experience in an academic or institutional environment
• Familiarity with cloud tools and basic cybersecurity practices
• Basic knowledge of digital platforms used by organizations.