IT Support Officer at Genesis Deluxe Cinemas (GDC)

Responsibilities

• Smooth running of computer systems and applications
• Routine update of webpages and contents
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users at the Head Office Server, Tapos and Veezi across all the sites.
• Repairing and replacing equipment as necessary
• Testing new technology
• Possibly training staff on IT related tasks
• Daily Report of IT jobs done to the Head of IT.

Requirements

• Associate's or Bachelor's Degree in Computer Science or a related field.
• 2 - 3 years of experience in a technical support role.
• Working knowledge and expertise with a variety of software, hardware, and applications.
• Willingness to solve complicated problems and see projects through to completion.
• Analytical skills to study problems and records and identify solutions.
• Team-oriented attitude to help other colleagues and departments with technical problems.
• Strong interpersonal communication and relationship-building skills.
• Ability to manage time and effectively prioritize numerous projects at one time.