IT Support Officer at Fosad Consulting

Duties and Responsibilities of the Job

• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company (this may be in person or over the phone).
• Setting up accounts for new users.
• Repairing and replacing equipment as necessary.
• Testing new technology.

Requirements
Although a formal Degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:

• Computer Science
• Computing
• Engineering

The candidates should be expected to display:

• Problem-solving skills
• Communication skills
• An ability to stick to strict deadlines
• An ability to prioritise and delegate
• A keen eye for detail