IT Support Officer at eLIMU

IT support officer will be  responsible for the smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.

Responsibilities

• Monitoring and maintaining computer systems and networks.
• Troubleshooting system and network problems, diagnosing and solving hardware or software faults.
• Setting up new user accounts, and profiles and dealing with password issues.
• Responding in a timely manner to service issues and requests.
• Repairing and replacing faulty equipment as necessary.
• Maintaining procedures and reports that provide technical support to the entire organization.
• Support the implementation of new solutions or applications.
• Performing preventive maintenance duties on items of IT hardware, including cleaning...

Qualifications

• BSc in Computer Science/Engineering, or related field
• Minimum of 3 years’ cognate experience
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
• Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.
• Good interpersonal skills, should be able to interact with all staff across all level and cadre
• Creative, open to new ideas and ability to multi-task effectively
• High level of attention to detail and well-organized
• Quick learning ability and apt problem-solving skills