IT Support Officer at Ecscorp Resources

ECSCORP a solution engineering company that use the agile approach in solving the most complex business problems using creativity and innovation where necessary to achieve the best business objectives seeks a service-oriented and self-motivated IT support professional to join our dynamic team.

Job Description

In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.

Other Responsibilities

• Offer daily operations and systems support to personnel
• Setting up of computer LAN for new outlet while providing solution to i.t matters concurrently.
• Verify functionality of hardware and software components
• Conduct consistent network backup operations
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Restricting access to unauthorized site, downloads and users.
• Setting up accounts for staff, educate them on log in and resolve issues arising
• Install and train end users of club lightings and controllers
• Troubleshoot hardware and software issues in person, remotely and via phone
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts, checking computer equipment for electrical safety
• Maintaining records of software licenses

Qualifications Requirements

• BSc/HND/OND Computer Science/Engineering, Electrical/Electronic Engineering or related field
• Minimum of 2 years’ cognate experience
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
• Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting will be an advantage
• Ability to diagnose and troubleshoot basic technical issues
• Excellent problem-solving and communication skills, good team player
• Ability to provide step by step written and verbal technical help
•  Ability to prioritize work and deliver on giving tasks
• Ability to multitask

Additional Information
Candidates who do not meet the above criteria need not apply