IT Support Officer at Cen Global Services Limited

Job Summary

• Seeking a competent and knowledgeable IT Support Officer to provide technical assistance and support to users in our client’s office.
• The successful candidate will be responsible for identifying and resolving hardware, software, and network issues, ensuring the smooth and efficient operation of all IT systems, and providing support to meet the company's operational needs.

Key Responsibilities

• Provide support to staff for hardware, software, and networking issues.
• Ensure timely response to service requests
• Perform routine maintenance and updates on systems and software
• Ensure compliance with company IT policies and security protocols.
• Provide support for IT projects and system upgrades as assigned.

Requirements

• Bachelor’s Degree in Computer Science, or a related field.
• 2-5 years of experience in IT support.
• Sound knowledge in IT Support, Software and hardware installation and maintenances.