IT Support Officer at CapitalSage Technology Limited

Job Responsibilities

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Evaluate and install computer hardware, networking software and operating system software
• Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate. access and use of computer networks
• Provide problem-solving services to network users
• Perform routine network start up and close and maintain control records
• Perform data backups and disaster recovery operations
• Install, maintain, troubleshoot and upgrade Web-server hardware and software
• Implement network traffic and security monitoring software, and optimize server performance
• Perform Web-server backup and recovery operations

Work Conditions And Physical Capabilities

• Repetitive tasks
• Attention to detail
• Fast-paced environment
• Tight deadlines
• Sitting

Required IT Skills

• Networking software
• Networking hardware
• Networking security
• Servers

Requirements

• B.Sc / HND in Computer Science, Electronic Engineering, Computer Engineering or a related field
• 1-4 years’ experience in the IT field, including experience as a Systems/Network Administrator, or a technical support role
• Cloud architectures and services, Relational databases (SQL), Software architecture, Database administration, IT equipment installation and configuration, IT support, Programming, Troubleshooting
• Knowledge and experience in networking, systems administration, and the installation and maintenance of CCTV cameras/biometric machines
• The ability to work with complex problems where analysis of situations or data requires review
• Excellent verbal and written communication skills, inspiring confidence while leading customers through the steps to resolve issues via phone and email