IT Support Officer at Brave Achievers

Responsibilities:

• Hands-on IT system administration, security, and cloud infrastructure support.
• Installation, configuration, and troubleshooting of hardware and software systems
• Create the necessary documentation for the changes taking place within the tech industry or on emerging new technologies.
• Work with our solution architects to implement infrastructure changes, implement new technologies so as to ensure improved performance, scalability, reliability, and resiliency.
• Provide technical direction through the roadmap process and ensure architectural consistency, knowledge management, testing, and disaster recovery plan.
• Demonstrate ability to build sophisticated systems through networking, computing, and storage technologies whether on public cloud, hybrid or on-prem.
• Incident problem management
• Cross-functional collaboration: Ability to lead and work with Software Development, IT, Development Operations, and to Execute and Develop Processes.
• Ability to prioritize tactical work requests, and ongoing responsibilities so as to ensure that the end goals are met.
• IT Inventory tracking, monitoring, logging, scanning for vulnerability, key/password management, device management, and SSO.
• Ensure security system compliance

Skills Required:

• 1-2 Years of experience
• B.S Degree in Computer Engineering, Computer Science, or any other Technical Disciplines and Equivalent Work Experience.
• Installation, configuration, administration, and management of major software and hardware components.
• Strong analytic, problem-solving, and troubleshooting skills
• Strong communication skills (Verbal, written, presentation, and negotiation)
• Strong ability to self-learn new technologies