IT Support at Neo Cloud Technologies

Job description

• IT support staff members will be in charge of ensuring that computer networks, switches, routers, as well as the internet operate without hiccups and that users get the most out of them.
• Set up a computer LAN for a new outlet and assist staff with daily operations and system support.
• Concurrently address i.t. issues
• Examine the hardware and software components' performance
• Regularly perform network backup activities.
• Setting up computer networks, systems, printers, scanners, and other devices and software
• Preparing for and executing planned maintenance upgrades
• Limiting access to unauthorized individuals, sites, and downloads.
• Making accounts for staff members, teaching them how to log in, and handling any issues that may arise
• Set up and educate users on various applications
• Resolve software and hardware problems.
• Examining, identifying, and resolving computer software and hardware issues
• Upgrading and fixing equipment

QUALIFICATIONS

Requirements

• BSc in Computer Science/Engineering, Electrical/Electronic Engineering or related field
• Minimum of 2 years’ cognate experience
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
• Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting.
• Good interpersonal skills, should be able to interact with all staff across all level and cadre
• Creative, open to new ideas and ability to multi-task effectively