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  • Posted: Sep 22, 2022
    Deadline: Nov 30, 2022
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    The Board of Directors consists of the Chairman, Managing Director/Chief Executive Officer, three Executive Directors, one Non-Executive Director, Heads of Departments and the Company Secretary. At the helm of affairs of the management team is the MD/CEO, through whom information is disseminated down to other officers of the organization and vice versa. Boar...
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    IT Support Manager / Officer

    Job Description

    • Manage the assigned Computer &Copier Service team members
    • Lead, coach and train team members
    • Develop and implement strategic initiatives for team
    • Be an escalation point of contact to handle issues and involve direct leadership as needed
    • Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out
    • Monitor staffing and equipment needs
    • Conduct performance reviews and make compensation decisions
    • Monitor direct reports call screens, work load and call activity to meet and exceed our client s expectations
    • Manage and meet established metrics and team benchmarks
    • Provide weekly metrics and reports to the Director Computer & Copier Service Manager regarding the team s performance
    • Attend required company and departmental meetings
    • Perform other related duties as assigned by Director.

    Requirements

    • Candidates should possess a Bachelor's Degree / HND qualification with a minimum of 10 years experience.

    Method of Application

    Interested and qualified candidates should send their CV to: hr2@compovine.com using the Job Title as the subject of the mail.

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