IT Support (IT Infrastructure) Specialist at Olam Nigeria Limited

Location: Iganmu, Lagos
Function: Information Technology
Sub-Function: Information Technology

Job Description

• We are seeking a skilled IT Support Specialist to provide comprehensive technical assistance across desktops, laptops, printers, and mobile devices.
• The role involves installing, configuring, and troubleshooting hardware and software, managing Active Directory, and ensuring optimal system performance.
• The ideal candidate will support infrastructure projects, maintain IT asset inventory, and uphold security and data protection standards

Responsibilities

• Deliver technical support for end-user devices including desktops, laptops, printers, and mobile devices.
• Install, configure, and resolve issues related to hardware and software.
• Administer Active Directory, including user account management and group policy configuration.
• Monitor system performance to ensure high availability and reliability.
• Execute regular updates, patches, and system backups.
• Maintain accurate documentation and inventory of IT assets.
• Assist in network troubleshooting and basic server maintenance.
• Collaborate with IT team members on infrastructure and improvement projects.
• Ensure compliance with organizational security protocols and data protection policies.