IT Specialist at Strugz

Responsibilities

• Set up workstations with computers and necessary peripheral devices (routers, printers, etc.).
• Check computer hardware (HDD, mouses, keyboards, etc.) to ensure the functionality.
• Install and configure appropriate software and functions according to specifications.
• Develop and maintain local networks in ways that optimize performance.
• Ensure security and privacy of networks and computer systems.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Organize and schedule upgrades and maintenance without deterring others from completing their work.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.).
• Maintain records/logs of repairs and fixes and maintenance schedule.
• Identify computer or network equipment shortages and place orders.

Requirements and Skills

• Degree in Computer Science, Engineering, or a relevant field.
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional).
• 5 - 10 years work experience.
• Proven experience as IT Technician or relevant position.
• Excellent diagnostic and problem-solving skills.
• Excellent communication ability.
• Outstanding organizational and time-management skills.
• In-depth understanding of diverse computer systems and networks.
• Good knowledge of internet security and data privacy principles.