AB Microfinance Bank Nigeria is a foreign-owned financial institution, based in Lagos state, which offers a broad range of financial services to micro, small and medium scaled business.
Monitor, respond quickly and effectively to requests received through the IT helpdesk
Manage and follow-up on all IT Requests
1st line support for staff on CBS, network issues
1st line support for staff on Software, hardware issues
Escalate unresolved issues/requests to 2nd Line in a timely manner
Maintain a log of CBS/applications issues and generate weekly reports
Ensure continuity of banking operations via high-quality customer service
Document internal procedures and ensure effective monitoring
Experience, Skills and Knowledge
Minimum educational qualification of OND in Computer Science or any other related discipline
At least two years of relevant experience in a similar environment
I.T. all-rounder with in-depth knowledge of technical hardware, Microsoft Operating System (Win 7-10, Win Server 2008-2012), Office Suite software (MS 2007-2013)
Experience with Win SQL 2008/2012 R2 or other database platforms would be an asset
Proficient in troubleshooting issues relating to hardware and software
Average Salaries in Nigeria in 2026This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
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