IT Onsite Support at Tranter IT Infrastructure Services Limited

Relevant Work Areas

• Asset management;
• Incident and request management;
• System Maintenance/ Backup Administration;
• Information Security Management;
• System/Network administration support;
• Telecommunications Support

Educational Qualification

• Minimum: B.Sc. Computer Science or Computer Engineering at least Second Class Upper
• Preferred: Masters degree in related discipline Professional

Certifications:

• Minimum: CCNA, ITILv4 Foundation
• Preferred: CCNP, Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA)

Work Experience:

• Minimum: 4 years of experience in IT
• Preferred: Experience in customer service and support Key Skills and Competencies:
• Computer network configuration and troubleshooting skills
• IT support skills (hardware, software, networks, etc.)
• Excellent hands-on systems administration (client and server) and virtualization skills
• Active Directory infrastructure support and troubleshooting skills Information security management (Antivirus, firewall, access control, disaster recovery, etc.)
• Microsoft productivity tools (Word, Excel, PowerPoint, Visio, Project, etc.)
• Excellent analytical and problem-solving skills