IT Officer at Willers Solutions

RESPONSIBILITIES

• Management of the business’ technological solutions lifecycle.
• Overseeing the development of key technical technology documents (e.g., whitepapers, API documentation, SDK documentation, product manuals etc.).
• Create and manage appropriate web content that aligns with the organization and meets the standard of the group.
• Create innovative solution to meet the organization’s technical needs.
• Business Development and marketing activities.
• Communicating key project data with the team.
• Developing and executing IT project plans.
• Conduct research and development activities to improve the organization’s technology solution and stay on top of technology trends.
• Testing of software and fixing of bugs.
• Responsible for the management of the organization IT infrastructure.
• Developing and working on IT projects, guaranteeing the infrastructure operates efficiently and effectively.
• Working with team members to ensure the constant success of all company IT projects.
• Work with hardware team in order to integrate the hardware with the software efficiently
• Modification of software to fix errors, identify and adapt hardware, improve performance or upgrade interface.
• Analyzing information to recommend and plan the installation of new systems or modification of existing system.
• Identifying and developing software/solutions systems using coding, scientific analysis & mathematical models to predict and measure outcomes and design consequences.
• Client account management e.g., licenses, hardware, accounts, use cases.
• Identifying new potential uses cases and penetration strategies.
• Manage the backend and frontend development of the company’s software platform.
• Serve as customer service support for the company’s technology clients via emails, phone calls, live chat/chat bot, in person, or other necessary means.
• Identify and respond to all security breaks to company websites or platforms.
• Update HTML, CSS & Java script regularly and improve user experience.
• Ensure the company’s platforms and technology solutions complies with all necessary laws, rules and regulations.
• Monitoring daily operations, including server hardware, software and operating systems.
• Evaluating technology risks in order to develop a recovery plan and backup procedures.
• Remaining up to date with advances in technology and industry best practices.
• Suggesting upgrades or added products and services that may be of interest to clients.

REQUIREMENTS

• Bachelor's degree in computer science or other IT related degrees.
• 3+ years’ experience as an IT officer
• Having a master’s degree in computer science or other IT related degrees will be a plus.
• Expert knowledge of MS Office.
• Customer service experience will also be a plus
• Proficiency in computer networks, network administration and network installation is a plus.
• Advance technological skillset and demonstration of history with technology
• Experience working with IOT technology
• Knowledge and Experience working with Application Programming Interfaces (APIs)
• Knowledge of Mixed reality, Augmented reality and Virtual reality.
• Ability to develop unit testing of code components or complete applications.
• Must be a full-stack developer and understand concepts of software engineering.
• Experience working of software development projects.
• Knowledge of programing languages.
• Excellent coding skills.