IT Officer/Tech Support at Bridgegap Consults Limited

Job Responsibilities:

• Resolving support requests and providing support through various ways to outsourced clients.
• Candidate will also be tasked with diagnosing & solving both hardware and software incidents.
• Escalating incidents where necessary, and configuring new IT equipment and system upgrades.

Requirements:

• Must live in Abuja
• Must have 1-2 years of experience with Microsoft Office 365 (including SharePoint & MS Teams)
• Experience with Active Directory and knowledge of Azure Active Directory and Working Knowledge of MAC OS
• Working knowledge of Mobile Phones and Mobile Connectivity with iOS and Android
• Networking devices including Routers, Firewalls, WAPs, and Switches
• Must be ITIL aware and to follow relevant policies and procedures.
• Possess great written and verbal communication skills, great customer services skills.
• Knowledge of Web skills is a plus but not essential.

Salary: #120,000