IT Officer at Swift Consulting

REQUIREMENTS

• HND/BSc in Computer Science, Information Technology or related field.
• Minimum of 2–4 years experience in IT support or related roles (experience in e-commerce is an added advantage).
• Strong knowledge of computer systems, networks, and troubleshooting.
• Good understanding of e-commerce platforms, CMS, and online tools.
• •Basic knowledge of database management and web operations.
• Familiarity with cybersecurity practices.
• Excellent problem-solving and communication skills.
• Ability to work under pressure and respond quickly to technical issues.

MAJOR RESPONSIBILITIES

• Provide technical support for all staff (systems, software, hardware, and networking).
• Monitor, maintain, and troubleshoot company networks, internet connectivity, and internal systems.
• Manage and update the e-commerce website backend and ensure smooth online operations.
• Install, configure, and upgrade software, applications, and devices.
• Oversee data backup, cybersecurity measures, and IT policies.
• Maintain inventory of IT equipment and ensure timely repair or replacements.
• Support digital payment systems, POS machines, and platform integrations.
• Collaborate with other departments to improve workflow through technology.
• Monitor system performance and implement improvements where needed.