IT Officer at Sunbeth Global Concepts (SGC)

Job Summary

We are seeking a highly motivated and technically skilled individual to join our team as an Entry-Level IT Officer. The successful candidate will be responsible for providing technical support to end-users, installing and maintaining hardware and software, network administration, information security, backup and recovery, documentation and reporting, and user training.

Responsibilities

• Good technical background with knowledge of computer hardware, software installation, cloud-based SaaS, Third-party applications, and networking.
• Assist with Installing, configuration, and maintenance of the company’s hardware, software, and other IT equipment such as printers, scanners, switches, access control, and routers.
• Assist in the documentation of IT Assets including but not limited to technical processes and procedures, create reports, and maintain accurate records of IT activities.
• Work in compliance with policies and procedures; enforcing I.T. security policies and procedures, monitoring for breaches, and providing solutions to mitigate risks
• Create and manage backups of data to ensure business continuity in the event of a disaster or system failure.
• Provide training and support to users to help them better understand and utilize IT systems and equipment.

Requirements

• Minimum of  2yrs experience.
• A degree in Computer Science, Information Technology, Engineering, or a related field.
• I.T. Certifications will be an added advantage.
• Some technical background in hardware and software installation, networking, and firewall.
• Excellent problem-solving skills and ability to work well in a team environment.
• Strong communication skills and ability to explain technical issues and solutions to non-technical colleagues