IT Officer at RedAid

Key Responsibilities:

• Manage and maintain the organization’s IT infrastructure, including hardware, software, and networking systems.
• Provide technical support to staff on IT-related issues, troubleshooting hardware and software problems.
• Ensure the security and integrity of the organization’s data and systems, implementing best practices for data backup and protection.
• Develop and implement IT policies and procedures to ensure efficient and effective use of technology resources.
• Stay abreast of emerging technologies and trends in IT, making recommendations for upgrades and improvements.
• Collaborate with other departments to identify and address IT needs, providing training and support as necessary.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience working in IT support or systems administration roles.
• Strong knowledge of hardware and software systems, including Windows operating systems, Microsoft Office Suite, and network infrastructure.
• Experience with cybersecurity best practices and data protection protocols.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.