IT Officer at Human Capacity Development Consultants (HCDC)

Job Description

• Install and configure computer hardware operating systems and applications.
• Monitor and maintain computer systems and networks
• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders

Requirements and Qualifications

• Bachelor's degree in Computer Science
• Minimum of 3 years' experience as an IT Officer or relevant position
• Certification as IT expert will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
• Excellent diagnostic and problem-solving skills
• Excellent communication skills
• Excellent organizational and time-management skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles.