IT Officer at Excellence Community Education Welfare Scheme Ltd/Gte (ECEWS)

Reporting Line: IT Manager

Background

• The Accelerating Control for HIV Epidemic Project (ACE) funded by the United States Agency for International Development (USAID), is a 5 year funded project implemented in Akwa Ibom & Cross River States.
• Implementation is targeted at achieving epidemic control thereby reducing transmission and improving the quality of life of those living with HIV.

Job Description

• The IT Officer will provide support and maintenance to ECEWS computer and network infrastructure to ensure stable operations.
• She wil implement new IT solutions to improve business efficiency and productivity and will maintain/support implemented systems to ensure high end-user satisfaction

Duties and Responsibilities

• Monitor and troubleshoot Server Systems and Networks, automated backup and restore operations and mission critical applications such as email, file/print services and other line of business applications to allow IT respond proactively to emerging problems and perform ongoing IT 'housekeeping' functions
• Perform installations of operating systems, layered products, and third party products for multi-user computer systems that host corporate applications, databases and websites
• Assist and perform software installations and upgrades as required
• Provide IT training on a periodic basis to ECEWS staff.
• Perform daily and periodic backups of all data on the servers.
• Ensure timely updates to Server and Client Systems Study and apply
• Security patches and other updates or service packs as required
• Make periodic visits to field offices to provide troubleshooting support, advice and build the capacity of field level staff in order to maintain their computers at a reasonable level of operation.

Minimum Qualifications

• BS / BA Degree in Engineering, Information Technology, Computer Science or its recognized equivalent with at least 5 years post National Youth Service relevant experience.
• Or MS / MA in Engineering, Information Technology, Computer Science or its recognized equivalent, and not less than 3 years post National Youth Service relevant experience.
• Candidate must possess Microsoft Certified Systems Engineer (MCSE) and/or Cisco Certified Network Associate certifications (CCNA)
• Demonstrated success in multicultural environments is an advantage.
• Experience with a multi-site network (at least 3 sites) with a minimum of 200 users is highly desirable.

Knowledge, skills and abilities:

• Ability to work with others and to develop and maintain compatibility among project staff, subcontractors, and recipients of assistance
• Communicate effectively with all levels of personnel on hardware and software needs Advanced knowledge of Windows Server administration and Networking including Active Directory, Network Services - Dynamic Host Configuration Protocol (DHCP) Domain Name System (DNS) etc
• Advanced knowledge and experience with backup / restore, email and performance monitoring applications
• Advanced knowledge of Software Engineering Software Development Analysis, Project Management and Database development
• Strong Competency in developing and debugging applications in languages/platforms including but not limited to C# ASP.Net, PHP Microsoft SQL MySQL.elc
• Advanced knowledge and experience of web based, client server and mobile applications
• Perform detail-oriented work with a high level of accuracy
• Excellent written, oral and interpersonal communication skills with ability to work as a team member
• Ability to plan and prioritize own work under tight deadlines, as well as to work on own initiative and as a member of a team.
• Ability to travel a minimum of 25%.

Remuneration
We have a competitive compensation package.