IT Officer at Buckler Ordnance Systems Limited

KEY RESPONSIBILITIES

• Install and configure computer hardware operating systems and applications.
• Talk staff or clients through a series of actions to help set up systems or resolve issues.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Support the roll-out of new applications.
• Create and Manage company’s website.
• Provide network services for company’s CCTV cameras.
• Performs research on current benchmark trends and audience preferences
• Create B.S engaging content weekly (e.g., original text, photos, videos and news)
• Keeps up to date all B.S social media platforms, as well as websites
• Ensures brand consistency in marketing and social media messages
• Grows and expands company social media and ecommerce presence into new social media platforms, plus increases presence on existing platforms e.g LinkedIn
• Researches and monitors activity of competitor companies
• Able to analyze landing page performance and behavior of users on website
• Identify competitor keywords and match it accordingly
• Customer engagement with a focus on customer service on company social media accounts
• Responds to queries in a timely manner and monitor customer reviews
• Prepare monthly internet marketing campaign
• Provide design support in creating product graphics, logos, identity design, or other similar offline graphics
• Suggest and implement new features to develop brand awareness, promotions and competitions
• Stay up to date with current technologies and trends in social media, design tools and applications
• Respond within agreed time limits to call-outs
• Performs any other duties as assigned by the Line Manager