IT Officer at Alphabait Realty Ltd

Job Summary

The IT Officer is responsible for maintaining the organization’s IT infrastructure, providing technical support, ensuring system security, and supporting day-to-day technology operations. The role ensures smooth functioning of hardware, software, networks, and data systems across the organization.

Key Responsibilities

• Install, configure, maintain, and troubleshoot computer systems, networks, printers, and software
• Provide first-level and second-level technical support to employees
• Monitor system performance and ensure high availability and reliability
• Manage user accounts, access rights, and permissions
• Maintain data security, backups, and disaster recovery procedures
• Update and manage antivirus, firewall, and security patches
• Maintain IT inventory and documentation
• Coordinate with vendors and service providers for IT equipment and services
• Support implementation of new systems, upgrades, and IT projects
• Ensure compliance with company IT policies and relevant regulations

Required Skills & Competencies

• Strong knowledge of Windows/Linux OS, MS Office, and basic networking
• Understanding of LAN/WAN, TCP/IP, and network security concepts
• Troubleshooting and problem-solving skills
• Basic knowledge of servers, backups, and virtualization (preferred)
• Good communication and user-support skills
• Ability to work independently and manage multiple tasks

Qualifications

• Bachelor’s degree or diploma in Information Technology, Computer Science, or related field
• Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage

Experience

1–3 years of experience and above  in IT support or system administration