IT Officer at Alan & Grant

Job Summary

• The IT Officer is responsible for ensuring the smooth operation, maintenance, security, and optimization of the bank's IT infrastructure.

Key Responsibilities

• Install, configure, and maintain computer hardware, software, printers, and peripheral devices
• Troubleshoot and resolve hardware, software, network, and application issues promptly.
• Provide first-level support for the bank's Core Banking System.
• Implement and enforce IT security policies and procedures.
• Manage user accounts, email configurations, and access permissions.
• Perform routine data backups and disaster recovery testing.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related discipline.
• Minimum of 2–4 years of IT support experience, preferably within the banking or financial services sector.
• Experience supporting banking applications and IT infrastructure
• Good understanding of CBN IT guidelines, cybersecurity practices, and regulatory compliance within the financial sector.
• Strong analytical and problem-solving skills.