IT Officer at Alan & Grant

Industry: NGO/Social Services

Job Summary

• To develop and maintain all systems, application services and IT automation infrastructure as well as ensure organization-wide adherence to standards for all IT operations in the organization.

Duties & Responsibilities

• Recommend and establish appropriate information technology systems and processes for the organization
• Evaluate deployed in technology to ensure compatibility and effectiveness in meeting the requirements of the organization
• Address a wide range of problems involving network architecture; implementation of process flow automation; hardware and software; server administration; wireless networking; and information management
• Provide technical support in line with the organization’s operating strategy
• Carry out periodic systems preventive maintenance/health checks, prepare reports and make necessary recommendation to improve system performance/reliability
• Carry out regular systems (servers/storage) upgrade across the organization
• Monitor and manage systems - gateway devices (routers, switches, firewalls, and LAN/WAN systems) and the server systems (the network server, e-mail server, ISA server and database) for the organization
• Archive all company’s materials into Microsoft Teams
• Make recommendations on policies and procedures for IT acquisition and utilization
• Manage information technology support functions and review/recommend appropriate alternative system options.
• Other job-related tasks as assigned by the Head, Human Resources

Requirements

• A Bachelor's degree in Computer Science, or any related discipline
• Master’s degree in Computer Science or any related discipline is an added advantage
• A minimum of 1-3 years cognate experience
• Relevant certification in least one of the following professional certifications- MCSE, CCNA/P, CCDA/P, etc.
• Demonstrated competence in the management of a wide range of transmission and networking systems
• Advanced skill in minimizing ‘down time’ and providing efficient and reliable resources
• Advanced skills in ensuring the security and stability of the organization’s IT infrastructure always
• Proficiency in use of emailing tools as well as Microsoft Office 365, Teams
• Demonstrated experience in streamlining and automating IT tasks such as network monitoring, helpdesk functions, or computer deployment
• Experience in monitoring and managing network using appropriate network administration tools
• Strong team building and nurturing skills & Project management skills.