IT Manager at Rimdinado International Ltd

Role Summary

• The IT Manager is responsible for managing and maintaining the firm’s technological infrastructure, ensuring data security, and supporting the tech needs across the organization. 
• The role is pivotal in keeping all IT systems running smoothly, enabling efficient operations, and protecting the firm's data and sensitive information.

Responsibilities

• IT System Installation and Maintenance:
  • Oversee the installation, configuration, and regular maintenance of all IT systems, including hardware, software, and network infrastructure.
  • Ensure that all IT systems are operating efficiently and in accordance with industry standards.
• Data Security Management:
  • Implement and enforce best practices for data security, ensuring that sensitive client information and internal data are well protected.
  • Manage firewalls, antivirus, and other cybersecurity tools to safeguard the firm’s IT infrastructure from external threats.
  • Ensuring data security by implementing best practices and securing networks.
  • Conduct regular security audits and ensure compliance with relevant data protection laws and regulations.
• Technical Support:
  • Provide technical support to staff members, troubleshooting hardware and software issues as they arise.
  • Ensure all users are trained and equipped to use the technology effectively and efficiently.
  • Offer guidance on resolving IT issues and ensure minimal downtime for staff.
• Technology Infrastructure Management:
  • Oversee the management and maintenance of the firm’s network infrastructure, ensuring the smooth operation of communication systems and file sharing platforms.
  • Managing firm-wide technology infrastructure, ensuring all systems are running smoothly.
  • Manage email systems, VPNs, and collaboration tools to support seamless communication and operations.
• Document and Case Management Systems:
  • Implement, update, and maintain document management and case management systems, ensuring they are user-friendly and compliant with legal standards.
  • Provide training and support to staff in using these systems effectively.
• Alignment with Business Goals:
  • Ensure that the firm’s technology strategy is aligned with its business goals, providing the necessary technological infrastructure to support firm growth.
  • Collaborate with senior management to understand the firm's needs and recommend technology solutions that can drive efficiency and improve service delivery.
• Stay Up-to-Date with Technology Trends:
  • Continuously research and stay up to date with the latest technology trends, tools, and solutions that can benefit the firm.
  • Recommend new systems or upgrades to improve operational efficiencies, productivity, and business operations.
  • Staying up to date with technology trends and recommending improvements or new systems.
• Backup and Disaster Recovery:
  • Oversee the firm's backup and disaster recovery processes, ensuring regular data backups and the ability to restore systems quickly in the event of an IT failure or breach.
  • Test disaster recovery procedures regularly to ensure the firm can resume normal operations without significant downtime.

Requirements

• Candidates should possess a B.Sc Degree with 3 - 6 years of experience.