IT Manager at Outcess Solutions Nigeria Limited

Job Description

• The IT Manager will be responsible for managing the organization’s IT infrastructure, systems, networks, cybersecurity, and technical support operations.
• The role will ensure that all IT systems are secure, reliable, efficient, and aligned with the organization’s business objectives.

Responsibilities

• Manage and maintain the company’s IT infrastructure, including computers, servers, networks, and communication systems.
• Oversee the installation, configuration, maintenance, and troubleshooting of hardware and software.
• Monitor network performance and ensure reliable connectivity across the organization.
• Manage user accounts, access controls, permissions, and IT security measures.
• Implement and maintain cybersecurity policies and procedures.
• Ensure regular data backup, recovery, and business continuity processes.
• Provide technical support to employees and resolve IT-related issues promptly.
• Manage IT vendors, service providers, software licenses, and technology contracts.
• Monitor and maintain IT assets and ensure proper inventory records.
• Develop and enforce IT policies, procedures, and acceptable-use standards.
• Ensure compliance with relevant data protection and information security requirements.
• Identify opportunities to improve IT systems, processes, and overall operational efficiency.
• Prepare IT reports, budgets, and recommendations for management.
• Lead and supervise IT support staff where applicable.
• Stay updated on emerging technologies and recommend suitable solutions for the organization.

Skills

• Strong knowledge of IT infrastructure, networking, hardware, and software systems.
• Excellent troubleshooting and problem-solving skills.
• Knowledge of cybersecurity principles and data protection.
• Strong leadership and team-management skills.
• Good project management and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple IT projects and priorities.
• Knowledge of Microsoft 365, Windows environments, networking, and cloud-based systems.
• Strong analytical and decision-making abilities.
• Ability to work effectively under pressure.