IT Manager at Human Capacity Development Consultants (HCDC)

Job Description:

• Conceptualize, design and monitor procedures to manage all VAS & IN platforms; preparation/analysis of Logs (Short codes, SMS, Downloads, etc.).
• Develop mobile and web applications as well as deploy new products and services
• Develop documentation process and procedures for managing VAS network and provide the necessary information required for implementation.
• Planning/ implementation of systems and network checklists- perform engineering level network planning and design for all WANS and LANs installed.
• Develop a global security plan to ensure safety of data and access to the platform.
• Manage all IS infrastructure and security as well as implement network upgrades.
• Ensure systems/servers are always up, running and backed up.
• Liaise with technical partners on interface issues with the telecommunication networks.
• Participate in vendor selection process including requirements gathering, RFQ issuance, vendor evaluation, procurement, etc.
• Ensure 24/7 service availability of mobile media content and infrastructures.
• Ensure that all Service Level Agreements are in place and adhered to by technical services team of the business.
• Exploit new technologies and keep abreast of all new developments in the field of networking and communication.

REQUIREMENTS AND QUALIFICATIONS

• Bachelor’s degree in Computer Science/ Electronic Engineering/ Technology related field. 
• Minimum of 5 years’ experience in VAS solutions (exposure to the single-wire gateway an added advantage).
• Familiar with telecommunication technology architecture.
• Working knowledge of Microsoft IIS and ASP.NET; Web/ Internet content filtering.
• Stakeholder- relationship management skills.
• Planning, analytical and project management skills.
• Knowledge of Domain name, service configuration and management; antivirus management and firewall configuration.
• Network Optimization: High speed LANs based on fast Ethernet technologies, Local to WAN connections, wireless LAN, TCP/IP and other protocols.
• Programming skills (Visual, Basic and/Java); Operating systems/Database: Windows (2003, XP, Vista, Red-Hat Linux (Shell Scripting), Oracle DB, SQL, Php, Java); MS Office 2003 (English), Visio and Project.
• Hardware: Administration and setup of Intel / Dell servers and PC systems.
• Good communication skills and strong customer – centric focus.