IT Manager at Global Profilers

Responsibilities

• Team Leadership - Provide guidance and mentorship to IT staff, ensuring tasks are completed effectively and efficiently.
• Project Management - Assist in planning, executing, and monitoring IT projects, ensuring they are delivered on time and within budget.
• IT Infrastructure Management - Oversee the maintenance and operation of servers, networks, and other IT systems to ensure uptime and reliability.
• Troubleshooting - Assist in diagnosing and resolving hardware, software, and network issues for end-users.
• Security - Collaborate with the IT Manager to implement and maintain security measures to protect data and systems.
• Vendor Management - Work with IT vendors and suppliers to procure hardware and software as needed.
• Budgeting - Help in preparing and managing the IT department's budget, ensuring cost-effectiveness.
• Documentation - Maintain documentation of IT systems, procedures, and policies.
• User Support - Provide technical support to end-users and ensure their technology needs are met.
• Compliance- Ensure IT operations adhere to relevant laws and regulations.

Qualifications

• Bachelor's or Master's Degree in Computer Science or relevant field with 4-6 years experience.
• Experience in managing technology systems and staff
• Experience with Inventory Management systems is an added advantage
• Experience with Hybrid & Cloud Infrastructure.
• Expertise in networking, databases, and programming
• Ability to create and implement IT policies and initiatives that align with the company's overall goals and objectives
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills
• Experience in the QSR industry is a plus