IT Lead at ECLAT HR Consulting

Industry: Legal

Report To: Practice Manager

Responsibilities

• Serve as a technical expert in the area of system administration for complex operating systems.
• Develop, document, communicate, and enforce a network technology policy.
• Responsible for the installation and configuration of new software and hardware, including the server network, devices, and firewalls.
• Ensure the optimal functionality of the mail server for effective communication.
• Responsible for monitoring system performance, IT system operations and storage utilization.
• Ensure the security of data, network access and backup systems.
• Plan for necessary hardware or software upgrades to support system growth.
• Keep abreast of technological trends and determine which vendors provide solid, appropriate, and cost-effective IT solutions.
• Manage user accounts and assets, assign and update security permissions on the network according to security policy.
• Develop and manage the multi-year IT budget, ensuring expenditure does not exceed agreed levels.
• Provide support with escalated technical requests.
• Identify the nature of and resolve hardware, software, or networking issues.

Education and Work Experience:

• A Bachelor’s degree in Computer Science, Engineering or any closely related field.
• Advanced knowledge of networking and distributed computing environment concepts.
• Sound understanding of the principles of routing, firewalls, client/server applications (MS Exchange), Active Directory, Group Policy, VPN, Microsoft administration.
• Experience with troubleshooting and issue resolution principles, methodologies and techniques.
• Minimum of 5 years IT experience.

Requirements:

• Windows server administration and active directory management.
• Hardware troubleshooting (printers, laptops etc.).
• Software troubleshooting and support.
• Network administration.
• Office365 administration.
• Excellent problem-solving skills.
• Superb analytical skills.
• A positive, can-do attitude and willingness to get the job done.
• Proactive, motivated, and possess poise and self-confidence.
• Intellectually curious.
• Team management, resourcefulness, and strong organization skills.

Note:  Only shortlisted candidate will be contacted.