IT / Knowledge Management and Communication (KMC) Officer at Albarka Healthspring Foundation

Project Implementation

• Implement Targeted Supplementary Feeding Program (TSFP) in partnership with the World Food Programmme WFP funded project to prevent acute malnutrition among children MAM 24-59-month-old and Pregnant and Lactating Women PLW for host community populations in Rabah, Issa, Illela LGA of Sokoto State.
• The project will implement different kind of activities to ensure, to prevent acute malnutrition among children 6–59-month-old and PLW, for host community populations in Illela, Isa and Rabah by the end of the December 2023
• To treat Moderate Acute Malnutrition amongst children 6-59 months and Pregnant and Lactating Women – PLWs
  • Preventing the nutrition status of vulnerable groups from further deteriorating
  • To strengthened government systems to deliver quality comprehensive management of acute malnutrition -MAM
  • To strengthened community structures to take ownership and facilitate delivery of community-nutrition activities

Scope

• Manages and regularly updates the TSFP project SCOPE/Digital registration in compliance with the defined project strategy as well as AHSF and WFP guidelines.
• Supervises the SCOPE registration team and provides appropriate guidance and oversight as they conduct daily field activities.
• Total management of the SCOPE/Digital registration equipment, materials, and data.
• Manages the SCOPE /digital registration data, and progress report of the e-registration activities to enhance smooth distribution exercise.
• Manages shared e-registration-related complaints in accordance with AHSF and WFP guidelines.
• Liaises closely with WFP SCOPE Unit/Office regarding SCOPE implementation and related issues.
• Actively participates along with other project officers in coordination meetings, if requested.
• Prepares and submits all SCOPE registration activities reports at the end of each SCOPE activity.

Training / Registrar Engagement

• Facilitates the training of Scope project staff on the Scope online/offline system focusing on efficient planning, coordination, implementation, and monitoring of the project activities.
• Participate fully in the selection and engagement experience SCOPE registrar in various locations of implementation.

SCOPE Infrastructure

• Maintain IT systems during the WFP SCOPE registration/verification.
• Support WFP SCOPE Registrars during Food distribution activities in the LGAs in Sokoto state.
• Manage all WFP SCOPE IT-related issues in the LGAs in coordination with WFP SCOPE Team.
• Plan SCOPE activities (data capture, verification, etc) in coordination with the project manager.

Stockholder Engagement

• Develops and maintains strong working relationships with all stakeholders – WFP, Community support groups, community leaders, and NGOs, to enhance multi-agency and multi-sectoral cooperation and coordination.

Collaboration

• Participates actively in the monitoring of the project in collaboration with the M&E Officer with specific attention on the efficiency of the WFP TSFP, etc.
• Resource Mobilization
• Contribute to AHSF’s resource mobilization efforts.
• Other Responsibilities as Assigned.

Coordination & Partnership:

• Represent AHSF in relation with WFP IT unit.
• Meet with partners and donor agencies during field visits.
• Promote a positive profile of the programme and good understanding among other sectors, partners and communities about the Scope related activities.
• Liaise with formal and informal local authorities to insure communication and transparency of the SCOPE registration process.
• Provide the necessary tools for a fair and transparent beneficiary selection.
• Knowledge Management and Communication

Main Duties

• Develop, maintain and update an appropriate work plan for the assigned area, which implements the corporate communications strategy, in order to maintain and enhance the visibility and reputation of AHSF, and support fundraising activities, ensuring alignment with AHSF strategy.
• Plan, manage and evaluate communications campaigns that favorably impact the views of the public, opinion leaders and donors in order to raise AHSF profile and support fundraising activities and donor reporting requirements.
• Prepare communications products that effectively convey the desired message to targeted audience(s).
• Maintain and develop a contact list of journalists and media outlets, and manage the regular flow of news/information about AHSF work to the media, ensuring reputational risks are identified and managed.
• Define a social media plan for the assigned area which leverages social media content, platforms, networks and partners to enhance coverage and support of AHSF activities.
• Generate and/or facilitate the production of donor specific visibility content including, text, photos, videos and audio for use across a range of integrated online platforms, in order to support global and country fundraising activities, ensuring consistency with corporate messages.
• Track and analyze traditional and online media, to identify trends and/or issues, and propose solutions and ideas to improve the effectiveness of communication strategy and activities.
• Coordinate and prepare accurate and timely reporting on communications activities that enables informed decision-making, evaluation of objectives and consistency of information presented to stakeholders.
• Build capacity of AHSF staff on all aspects of external relations communication, providing advice, guidance and training to ensure consistent, quality communications activities that deliver the desired impact.
• Work in close collaboration with counterparts to align activities and ensure a coherent approach to communications within AHSF.
• Contribute to preparedness actions, providing technical recommendations and guidance and monitoring the management of communications specific risks.
• Other duties as required.
• Provide technical and operational support to government counterparts, NGO partners, UN system partners and other country office partners/donors on the application and understanding of AHSF and WFP policies, strategies, processes and best practices on Communications and Public information related issues to support program visibility, reporting and success stories.
• Conduct regular program field visits and/or exchange information with partners/stakeholders to assess progress and provide technical support, take appropriate action to resolve issues and/or refer to relevant officials for resolution..
• Treat beneficiaries with dignity and apply AHSF Code of Ethics and Conduct, the UN Convention for the Elimination of Discrimination Against Women (CEDAW) and the UN Convention on the Rights of the Child (UNCRC) in the field, including sensitizing Field Staffs and vendors/agents on such principles.

Qualification / Experience / Technical Skills

Required:

• B.Sc / HND in Electrical Engineering, Computer Science, Computer Engineering, Information Technology, or related study and evidence of NYSC Discharge certificate.
• At least 3 years of relevant work experience in a related technical environment.
• Experienced in the INGO Sector of which 2 years should be working in SCOPE Registration/ e-registration programming / or project implementation in a humanitarian context.
• Proficiency with LAN, Wireless, and WAN technologies
• Proficiency in troubleshooting and resolving network, hardware, and software problems.
• Sound theoretical understanding of Communications concepts and principles with a broad knowledge of best practices, techniques and processes and specialized knowledge in a specific area.
• Good communication and negotiation skills with the ability to persuade, influence and adapt communication style to different situations and individuals;
• Excellent oral, editing and writing skills.
• Fluency in English is required.

Desired:

• Membership of IT professional association
• Knowledgeable in Database Management.
• Knowledge of the local language (Hausa in Sokoto pattern).
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• Previous experience with similar position.

Essential:

• Be professional, motivated, flexible and culturally sensitive
• Be excellent in communication skills and proficient in report writing especially success stories.
• Be resident and familiar with the terrain in the Northeast Nigeria.
• Excellent working knowledge of Microsoft Office programming (Access, Outlook, Excel, Power Point, and Word).
• Excellent communication, writing and analytical skills.
• Excellent communication, coordination and facilitation skills.
• Ability to work in a team, and establish effective working relationships with person of different national and culture background.
• Ability to work under tight deadlines and simultaneously manage multiple tasks in an autonomous manner.
• Previous work experience with INGO, NGO and Private Firm.

Preferred:

• This ToR shall be inclusive of any other task specifically assigned by the Project Manager and direct supervisor for what concerns the implementation of the program activities.

Brief Conditions

• AHSF reserves the right to transfer position as per need / project demand any time during the project.
• Travelling from home to duty station will be staff own responsibility but facilitation could be provided as per situation;
• AHSF reserves the right to close the application before deadline, if the required number of candidates is attainedRolling basis review of applications.
• Candidates will be responsible for his/her own travel, accommodation and feeding during the recruitment process;
• Other Terms & Condition will be part of Job Contract.