IT Infrastructure Manager at EZ37 Solutions

The job holder manages enterprise infrastructure systems and technology stack; translate and implement systems requirements; provide technical and knowledge support to users, support teams; manage the successful delivery of assigned projects; resolve and manage all user, system, functional, security incidents and requests; maintain systems and network connectivity; deliver all-round customer experience and performance; Provide technical expertise in the deployment and use of cloud technologies and security.

JOB REQUIREMENTS

• A good first degree in Computer Science, Computer Engineering or Information Technology. – Possession of a post-graduate degree is an added advantage
• Minimum of 8 years in a core IT role of which at least 6 must have been in a senior supervisory role. Previous experience working with a global team.
• Certification in Microsoft Cloud technology, CISCO, Project Management or any other IT-related professional qualification is required.

KEY RESPONSIBILITIES

• Assesses and recommends computing resources and technology for infrastructure operations and performance objectives.
• Manages core data centre operations and interface with internal and external customers and vendors
• Monitor and ensure networks and firewalls meet optimal operating and security compliance standards
• Maintains site reliability for Cloud Productivity Tools and platforms including Office365, Azure and AWS
• Ensure disaster recovery and business continuity measures are effective by executing routine tests and system recovery exercises.
• Providing recommendations and reports on system performance, capacity, utilization, backups, disaster recovery, upgrades and incident management.
• Promptly report and manage identified risks and threats in line with standard operating procedures.
• Manage interface and communication between internal customers and service providers