IT Department Supervisor/ Manager at Stresert Services Limited

Key Skills: Networking, Edu-Tech IT Analysis, PC support, Web development and Cybersecurity

Reporting to: The Chairman and Director
Directly Supervising: Principal, preschool & primary school; Vice principal, secondary school, all academic and administrative staff of Grenville Schools.

KEY RESPONSIBILITIES AND DUTIES:

The role is responsible for overseeing the IT Services Department including, but not limited to, the following:

• Respond optimistically and strategically to the changing ICT educational sector by providing advice to the Management for ICT infrastructure improvement;
• Contribute to the School's ICT strategy group Digital;
• Investigate and implement hardware, software and ICT infrastructure, in consultation with the Management, that is sustainable and responsive to the needs of the School community and in line with the School’s ICT Strategic Plan;
• Devise, document and maintain ICT policies and procedures that ensure operational (business) continuity and compliance with relevant requirements;
• Manage and optimise administrative systems – School information (Third party services like Seesaw, Web portals and LMS), security, printers, backup, analytics and communication;
• Sustain a 1:1 technology program of managed endpoints for staff and middle and senior school students and a technology program that meets the needs of staff and students in Junior school;
• Implement and manage the School's ICT infrastructure and systems within approved budget and resource allocations;
• Lead an environment in which high quality services are delivered to staff, students, parents and volunteers of the School;
• Manage the appointment and relationship of strategic partnerships with ICT hardware, software and service vendors;
• Co-ordinate security and risk management for information managed by, and on behalf of, the School;
• Apply a management framework to IT Services projects;
• Supervise IT Staff;
• Maintain a leadership position in ICT activities in the sector;
• Initiate and access appropriate professional development for the IT team;
• Communicate with staff, students and parents on any ICT queries that need to be addressed.

The IT Manager is responsible for the following administrative tasks, but not limited to:

• Develop and present budgetary needs and expenses of the IT Services department to the Management;
• Manage the allocation and monitoring of ICT resources and prepare appropriate timely reports;
• Manage third party vendors to organise warranty and repairs of ICT equipment, negotiating resolutions where appropriate;
• Undertake high level planning and/or implementation of policies and programs relating to operating systems, storage and networks;
• Coach IT staff, prioritise work to meet outcomes, monitor workloads, review progress of projects and provide feedback where necessary to staff.

Requirements

• Min of B.Sc. in Computer Science or related.
• Min of 5 years of Working Experience
• Experience in an academic environment is an added advantage