IT Consultant at Plan International

Role Purpose

• To have a competent individual for the provision of IT consultancy service Plan International Nigeria.

Accountabilities

• Support the Supply Chain Team in the process of engaging service providers for internet provision and live-streaming services during the upcoming SONGS conference and the Global Girls Summit, providing technical input.
• Ensure that the selected internet service provider installs, commissions, and tests the internet link at conference locations at least two days before the meeting.
• Ensure that the multimedia firm engaged in the provision of live-streaming service set up and tests the service one day before the conference start date.
• Ensure alternative mobile internet connectivity modems (MiFi) with preloaded data to specific dignitaries.
• Ensure all office locations have upgraded bandwidth to support the all-staff meeting with Plan International CEO.
• Monitor to ensure all IT services are fully functional during all the meetings without fail.
• Ensure backup for the internet service is provided in case there is a network challenge with the primary link.
• Perform any other IT support that would be required during the conferences.

Office Support:

• Provide technical leadership to the IT team
• Ensure ICT operational plans are in line with ICT objectives for the country program
• Lead the design and implementation of ICT innovative ideas/solutions
• Maintain and ensure ICT disaster recovery plans are aligned to the business continuity plan
• Ensure deployed ICT infrastructure complies with the organization's policies and standards
• Ensure adequate security and access control for data and network devices are deployed.
• Support ICT capacity building in-country
• Provide leadership in the implementation of the country's IT strategy
• Lead the provision of technical support for corporate applications, including installation and upgrades
• Co-ordinate closely with Regional and local service units to ensure proper implementation of equipment/systems
• Manage ICT risks
• Participate in system/project testing, rollout, and certification
• Lead the provision of technical solutions and systems to meet local requirements
• Ensure data and systems protection according to Plan’s standards and requirements
• Coordinate the procurement of licenses, software, and the implementation of the systems
• Provide efficient support to the IT needs of all field offices and country office
• Provide alternative and efficient options on how to resolve in-Country issues on the communication facilities like the stability of internet connectivity

Technical Expertise, Skills and Knowledge

• Bachelor's Degree in a Computer Studies discipline and a Master's degree would be an advantage
• Minimum of 5 years of relevant experience in the field of ICT, preferably with management responsibilities
• Experience in implementing and supporting LAN, WAN, VSAT, Windows Server Infrastructure, Exchange Server/Office 365, Cisco Infrastructure, VSAT, and emergencies telecommunications equipment (BGANs, Radio, Sat phones,)
• Good knowledge of Windows Server 2012/2016 including Active Directory added advantage.
• Experience in managing and implementing information systems and supporting technologies
• Training in management and/or project management is an advantage
• Knowledge on ITIL
• Work experience in an NGO is an advantage.