IT Consultant at BGI Energy Services Limited

Main Functions

• Provide IT systems support for offshore production operations, ensuring that all IT infrastructure, networks, and tools are reliable and functional.
• Monitor and maintain offshore IT systems, including control systems, communication systems, and production software, ensuring they meet operational needs.
• Troubleshoot and resolve IT-related issues, such as network connectivity, software errors, hardware malfunctions, and system outages.
• Manage and support databases and software applications used for production monitoring, maintenance scheduling, and data analysis.
• Work with operations and technical teams to understand IT system requirements and provide tailored solutions to improve efficiency and production operations.
• Ensure cybersecurity measures are in place to protect offshore data and communication networks from potential threats or breaches.
• Provide technical training for offshore personnel on the proper use of IT systems, tools, and software.
• Coordinate with onshore IT teams to ensure seamless integration of offshore systems with company-wide IT infrastructure and networks.
• Maintain IT documentation including system configurations, troubleshooting guides, and user manuals.
• Support and optimize the performance of SCADA (Supervisory Control and Data Acquisition) and other process control systems to enhance production efficiency.

Skills and Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field.
• Relevant certifications (e.g., Microsoft Certified IT Professional, Cisco Certified Network Associate, ITIL).
• Offshore safety training (e.g., BOSIET, HUET) may be required for offshore roles.

Experience:

• 15+years of experience in IT support, systems administration, or infrastructure management, with a focus on offshore operations or industrial environments.

Technical Skills:

• Strong knowledge of IT systems, networks, and infrastructure management.
• Familiarity with offshore control systems, SCADA systems, and industrial communication protocols (e.g., Modbus, OPC).
• Proficient in server and database management (e.g., SQL Server, Oracle).
• Expertise in IT support tools (e.g., remote monitoring software, ticketing systems).

Cybersecurity Awareness:

• Understanding of cybersecurity practices, including data encryption, firewall management, and network security.
• Experience in ensuring compliance with offshore data protection and IT security policies.

Troubleshooting and Problem Solving:

• Strong analytical skills to diagnose IT issues quickly and effectively.
• Ability to work under pressure to resolve system outages or disruptions in operations.

Communication Skills:

• Excellent verbal and written communication skills for liaising with operations, technical teams, and management.
• Ability to explain technical information to non-technical staff.

Teamwork and Coordination:

• Ability to collaborate with cross-functional teams to deliver integrated IT solutions for offshore operations.
• Experience in training and guiding offshore personnel on IT system usage.