IT Business Application Supervisor at Egbin Power Plc

Location: Ikorodu, Lagos, Nigeria

Job Summary

• Responsible for using technology to improve business performance and strategy.

Key Duties and Responsibilities

• Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools.
• Focal point for communicating related system problems within the organization and collaborates with other teams and vendors on changes, fixes, and updates.
• Manages the release process for applications which includes effective department wide and end user communication
• Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with all stakeholders.
• Works closely with all other departments in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies.
• Ensure department adheres to policies and procedures that are compliant with industry and regulatory policies
•  Assists with the preparation of budget for IT systems and services related interfaces and applications
• Keeps abreast of new developments and forecasts future trends in the area of application integration in the Power industry.
• Maintains a strong understanding of technology and its application to achieve business objectives
• Responsible for finding root cause of an application malfunction
• Provides ongoing troubleshooting, support, and maintenance of applications.

Education and Work Experience

• Bachelor's degree in Computer Science, Management Information Systems, or any related field.
• Minimum of five to seven (5 - 7) years cognate experience
• A post graduate degree or certifications will be an added advantage

Skills and Competencies:

• Strong knowledge of business application support and development.
• Working knowledge of MS SQL Database, Linux/Unix systems, scripting, and basic network configurations and maintain technical data reports.
• Knowledge and understanding of goals and the inter-dependencies of functional departments and groups and the ability to lead large-scale complex IT projects in addressing overall business needs
• Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude
• Highly self-motivated, directed and change oriented
• Ability to handle confrontation with professionalism, cordiality, firmness, and manage/resolve disputes appropriately
• Knowledge of new technologies, maintain and stay abreast of updates and changes