IT Business Analyst at Softnet Limited

Position Overview:

• As a Business Analyst at, you will play a crucial role in analyzing business processes, identifying opportunities for improvement, and providing actionable insights to key stakeholders.
• You will work closely with cross-functional teams to gather and analyze data, develop reports and presentations, and make recommendations to optimize performance and drive business growth.

Responsibilities

• Data Analysis and Interpretation:
• Collect and analyze data from various sources to identify trends, patterns, and correlations.
• Interpret complex data sets to extract actionable insights and provide recommendations to senior management.
• Develop and maintain comprehensive reports and dashboards to track key performance indicators (KPIs) and measure business outcomes.
• Business Process Improvement:
• Evaluate existing business processes and workflows to identify inefficiencies and areas for improvement.
• Collaborate with stakeholders to streamline processes, increase operational efficiency, and reduce costs.
• Implement best practices and innovative solutions to optimize business operations and drive continuous improvement.
• Requirements Gathering and Documentation:
• Work closely with stakeholders to gather and document business requirements for new initiatives and projects.
• Translate business requirements into functional specifications and user stories for development teams.
• Facilitate workshops and meetings to elicit requirements, clarify objectives, and resolve conflicts.
• Project Management Support:
• Assist in the planning, coordination, and execution of projects from initiation to completion.
• Track project milestones, deliverables, and timelines to ensure successful project outcomes.
• Communicate project status updates, risks, and issues to stakeholders and project teams.
• Cross-Functional Collaboration:
• Collaborate with cross-functional teams, including IT, finance, operations, and marketing, to align business objectives and drive results.
• Build strong relationships with stakeholders at all levels of the organization to foster collaboration and drive consensus.
• Continuous Learning and Development:
• Stay informed about industry trends, emerging technologies, and best practices in business analysis.
• Participate in training programs, workshops, and professional development opportunities to enhance skills and knowledge.

Requirements and Skills

• A Degree in IT / Computer Science or other related fields.
• Previous experience in IT Business/ Systems Analysis or Research Analysis
• Proven experience in eliciting requirements and testing.
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools.
• Solid experience in writing SQL queries.
• Basic knowledge in generating process documentation.
• Strong written and verbal communication skills including technical writing skills.