IT Administrator at Rhizome Consulting

• The position holder will provide systems analysis development, installation, modification, maintenance, monitoring and/or integration of computer operating systems, applications, networks and databases to meet the needs of PIND.

Responsibilities

• Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades.
• Oversee provision of IT Support for staff in the Port Harcourt office and other locations as the need arises.
• Keep current with the latest technologies and determine what new technology solutions and implementations will meet the system requirements.
• Ensure software licensing laws are adhered to.
• Provide secure access to the network for remote users.
• Secure data from internal and external attack
• Manage crisis situations, which may involve complex technical hardware or software problems.
• Troubleshooting, training and on-hand assistance to staff in using technologies.
• Support use of IT platforms/software for PIND trainings, meetings, conferences and stakeholders/partners engagement.
• Provide support on utilisation of software’s in particular support to PIND’s Integrated Platform.
• Provide support on utilisation of software’s
• Resolve tactical issues in the following key areas:
• IT Governance: focused on the on-going need within PIND to align IT activities with its strategic objectives and to manage IT resources in the best interest of all stakeholders
• Perform other tasks as may be assigned by your supervisor or PIND Management

Educational Requirement

• B.Sc degree in Computer Science or a related field of study
• Professional qualifications will be an added advantage

Knowledge, Skills & Experience

• At least 4 years relevant experience, 2 of which should be in a similar role.
• Computer hardware and systems programme
• Computer networks, network administration and network installation
• Computer troubleshooting
• Firewalls, spam and antivirus
• Email and internet programmes
• LANS/WANS
• Windows server environment
• Backup systems