IT Administrator at Neveah Limited

Background

• We seek to hire an IT Administrator who will be responsible for the smooth running and maintenance of our computer systems, develop the company brand through web management and social media, configure computers to meet end-user requirements, manage networks and email systems, troubleshoot different computer issues, technical issues and resolve all technical challenges. The officer will also be responsible for providing technical support to end users.

Expectations:

• It is expected that you ensure I.T. systems are functional and up to date. As such, you will be required to possess in-depth knowledge of systems administration and control, web management, problem solving skills, adaptability and critical thinking ability.
• You are also expected to reliable and proactive in ensuring that software and hardware devices as well as network connections are always in good conditions.

Responsibilities

• Set up and manage emails as well as accounts back-ups and signature for end users.
• Manage information technology and computer systems and electronic data operations.
• Monitor performance and manage parameters to provide fast responses to front-end users.
• Troubleshoot and resolve all network and computer related issues.
• Integrate security, physical control solutions for all confidential data and systems.
• Integrate and configure computer networking for best performance.
• Upgrade systems with new models and software.
• Schedule, setup and manage virtual events.
• Liaises with IT vendors and service providers to the organizations for quality service delivery to staff and stakeholders.
• Conduct periodic system servicing and maintenance.
• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Identify security gaps and provide relevant solutions in consultation with the Operations manager.
• Develop and manage the budget of the IT department.
• Conduct electrical safety checks on computer equipment.
• Enhance office IT system through appropriate upgrades and advise operations unit on changes or improvements required.
• Help install and maintain all IT equipmentandinfrastructureforeffective service delivery.
• Liaise with other departments for timely resolution of IT related issues.
• Carry out in-House Trainings and other tasks that are related to the job function as assigned.

Educational Qualification and Experience Requirement

• B.Sc. in BSc in Computer Science, Computer Engineering, or related fields.
• Minimum of 3 years’ work experience as a system administrator/IT specialist.
• Hands-on experience with computer networks, email administration, and network administration and
• Knowledge of Cyber security and Web Management will be an added advantage.

Required Competencies:

• Sound technical knowledge about IT, Microsoft 365 Azure, Security of systems and current trends and developments in information technology.
• Ability to foster a cooperative work environment.
• Knowledge of systems engineering, computer maintenance, server administration, installation, repairs, and troubleshooting.
• Strong interpersonal and communication skills and the ability to work effectively with different personalities and cross-functional teams.
• Outstanding critical thinking and problem-solving abilities.
• Strong analytical thinking, good planning and organizational skills.
• Good attention to detail and ability to prioritize and multitask effectively.
• Ability to work in a multi-cultural environment, with sensitivity and respect for diversity.
• Good interpersonal, organizational and time management skills.
• Conscientious and efficient in meeting commitments, observing deadlines, and achieving results.
• Integrity and transparency in dealing with management, colleagues, clients and other individuals that you may come in contact with.