IT Administrator at Mogtech Group

Key Responsibilities
Network Management:

• Install, configure, and maintain network systems
• Monitor performance and ensure network availability
• Troubleshoot connectivity issues
• Implement basic network security controls

Systems Maintenance:

• Maintain computers, servers, and software systems
• Perform updates, patches, and regular backups
• Diagnose and resolve hardware/software issues
• Ensure minimal downtime and system efficiency

Website & Hosting Management:

• Manage and update company website content
• Oversee domain registration and hosting services
• Monitor website performance, uptime, and security
• Liaise with hosting providers and developers when required

Email Systems Administration:

• Set up and manage company email accounts
• Administer email platforms (e.g., Microsoft 365, Google Workspace)
• Ensure email security, spam filtering, and data protection
• Troubleshoot email delivery, access, and configuration issues Website Management

• Update and maintain company website content

IT Infrastructure Management:

• Oversee IT equipment, software, and tools
• Maintain IT asset register and documentation
• Recommend and implement improvements where needed

IT Security:

• Implement and maintain basic IT security measures
• Monitor systems for risks or vulnerabilities
• Manage antivirus, access controls, and data protection
• Ensure regular backups and support disaster recovery readiness
• Promote cybersecurity awareness among staff

Technical Support:

• Provide day-to-day IT support to staff
• Resolve technical issues promptly
• Guide users on proper use of IT systems and tools

Person Specification

• Bachelor’s degree in IT, Computer Science, or related field
• 2–5 years’ relevant IT experience
• Experience in a small or growing organization is an advantage

Technical Skills:

• Knowledge of network setup and troubleshooting
• Systems maintenance (hardware and software)
• Website/CMS management
• Basic IT security practices (firewalls, antivirus, backups)
• Familiarity with cloud tools is an advantage

Skills & Competencies:

• Strong problem-solving ability
• Ability to work independently and manage multiple tasks
• Good communication skills (especially with non-technical users)
• Good time management and prioritization

Behavioural Attributes:

• High level of integrity and responsibility
• Detail-oriented and organized
• Service-oriented and approachable
• Proactive and willing to learn.