IT Administrator at Ibis

Objectives

• The Information Technology Manager is responsible for installing and maintaining computer hardware, software and networks.
• Ensures that all IT related issues of guests and internal clients are resolved in a timely manner and that the hotel’s IT systems are in good working conditions at all times.
• Manages the hotel’s Voice (telephone), MATV(DSTV), CCTV, PA(Public address) Systems
• Responsible for all the systems backups, archiving and disaster recovery; and provides expert support on all IT related issues
• Manages and develops the hotel’s data (internet) systems
• Must be familiar with all hardware; software and network operating system
• Provide orientation to new users of existing technology
• Maintain current and accurate inventory of technology hardware, software and resources
• Troubleshoot hardware, software and network operating system
• Programs the room rates on the display monitor at the reception and the totem signage at the front gate of the hotel.
• Acts as a support person for Opera and Micros and liaises with the Opera and Micros consultants if there is a problem
• Oversees the programming of all TVs
• Maintain log and/or list of required repairs and maintenance
• Advise staff of security breach and/or change in password or security status
• Changing of the hotel’s Internet password twice a month
• In charge of the audio- visual system, telephones and the conference monitor during conferences.

Requirements

• Candidates should possess an HND / B.Sc Degree in Computer Science / Engineering or Information Technology or in any other related field
• Minimum of 2 years’ experience in IT in any leading hotel or organization
• Excellent verbal and written communication skills
• Team player, self-motivated and able to work under minimal supervision
• Proficiency in the use of the computer and application programs
• Ability to work as part of a team.

Remuneration
The position comes with attractive remuneration and company benefits.