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  • Posted: Feb 28, 2020
    Deadline: Mar 4, 2020
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    Our Political Section is responsible for political relations between the UK and Nigerian Governments. They monitor the political situation in Nigeria and seek to strengthen the bilateral relationship. The Consular Section at the British Deputy High Commission in Lagos, and our consular network throughout the country, provide assistance to British natio...
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    IT & Admin Support Officer

    Job Ref.: 05/20 LOS - AU
    Location: Lagos
    Grade: A2 (L)
    Type of Position: Fixed Term, Full-time
    Working hours per week: 36
    Duration of Post: 12 months
    Type of Post: British Deputy High Commission
    Start Date: 1 April 2020
    End Date: 31 March 2021
    Job Category: Foreign and Commonwealth Office (Policy & Political roles)
    Job Subcategory: Private Office

    Main Purpose of the Job

    • This is an exciting multi-hatted role at the heart of the British Deputy High Commission. 
    • Main responsibilities include providing administrative support to the Deputy Head of Mission and Head of Corporate Services; and joining the IT Support Officer Team to support all the teams at the British Deputy High Commission with general IT support.

    Main Duties and Responsibilities
    Personal Assistant:

    • Provide administrative support to the Deputy Head of Mission and Head of Corporate Services (diary management, event planning and travel bookings)
    • Support the Deputy Head of Mission with planning internal events for all teams at the British Deputy High Commission (BDHC) and with internal communications

    IT Support Officer:

    • Create, manage and upgrade IT accounts
    • Manage distribution lists, WhatsApp groups and shared mailboxes
    • Assist train BDHC staff on new software, such as Microsoft Teams
    • Manage Lagos IT Helpdesk Mailbox and our internal customer service software, Lagos Enquirer
    • Work closely with the IT Helpdesk at the Foreign and Commonwealth Office logging and managing calls and ensuring our Service Level Agreements are met
    • Responsible for IT supplies and managing the IT equipment store, ensuring inventories are up to date and we have enough stock
    • Set up and manage standalone IT terminals (systems not on our internal network) across the BDHC
    • Help manage the move of IT equipment and systems from our current office to our new premises (from 2021)

    Resources Managed (Staff and Expenditure):

    • Manage the IT equipment store

    Essential Qualifications, Skills and Experience  

    • Proficiency with Microsoft Office 365 applications including Microsoft Outlook, Office Online, SharePoint, Teams, Microsoft Excel, Flow, Microsoft Visio, OneNote, Microsoft PowerPoint.
    • Foundational understanding of Data Networking.
    • Microsoft Active Directory
    • Ability to touch type

    Desirable qualifications, skills and experience:

    • ITIL V4 Foundation certified

    Required competencies:

    • Making Effective Decisions, Leading and Communicating, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace, Demonstrating Resilience

    Starting Monthly Salary
    NGN 405, 972

    Additional Information  

    • All applicants must be legally able to work in Nigeria with the correct visa/status or work permit.
    • The British Deputy High Commission in Lagos is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.
    • Employees recruited locally by the British Deputy High Commission in Nigeria are subject to Terms and Conditions of Service according to local employment law in Country.
    • Spouses/registered partners of UK Based Staff are able to work within the BDHC but their salary will be abated at the appropriate tax rates.
    • Reference checking and security clearances will be conducted (It would be advantageous to hold or have held security clearance approved by the FCO)

    Method of Application

     

    Interested and qualified? Go to British High Commission on fco.tal.net to apply

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