IP Operations Engineer at Alfred & Victoria Associates

Duties and Responsibilities

• Provide technical support for corporate clients.
• Design implements and support IT, Security and Network Solutions for corporate clients.
• Troubleshoot Core network problems.
• Upgrade core network equipment and configuration

Personal Responsibilities

• Report to the Head of Department.
• Responsible for all assigned equipment to his team.
• Should maintain a high level of personal responsibility in order to be an example to his colleagues.
• Abide and apply the rules and regulations of the department and the company as a whole.
• Responsible for achieving any assignment given by his Manager
• Keeping up to date with departmental and company notification via Emails, Notice board and other mediums
• Keeps himself up-to-date with the technologies required by companies.
• High ability and readiness for any kind of urgent intervention at client sites to meet SLAs.

Technical Skills:

• In depth knowledge of TCP/IP protocol stack
• Configuration and maintenance of network equipment including routers, switches, Firewalls
• Experience in Mikrotik and cisco devices configuration
• Solid Understanding of Layer 3 technologies (EIGRP, OSPF, BGP..) and layer 2 technologies(VLAN, trunks, STP..)
• Maximizing network performance through ongoing monitoring and troubleshooting
• Good Knowledge in Unix Servers (Redhat, Centos, and Debian…)
• Ability to understand and work on new technologies and to quickly adopt to equipment made by different vendors.
• Ability to design topologies and provide consultancy for corporate customers.
• Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
• LAC/LNS Implementation and troubleshooting knowledge.
• MPLS L2VPNs, L3VPNs and VPLS knowledge is a plus.
• Cisco ASA and Juniper firewalls configuration and maintenance is a plus.

Academic / Education Qualifications

• B.Sc (or equivalent) in Computer Science, Computer Communication Engineering or Telecom.

Experience:

• At least 3 years proven hands-on experience in network engineering

Certifications:

• CCNA is a must.
• CCNP is preferable.

General Skills:

• Interpersonal relationship.
• Maintain a good communication and interaction with customers and colleagues.
• Team player.
• Knowledge sharing.
• Communications skills, both verbal and written.

Language Qualifications:

• Good verbal and writing skills in English are mandatory.