Internal Control Officer (FI & OFI) at Pishon and Brooks Advisory Services

Reporting To: Head, Business & Support Control

Job Purpose

• The Settlement & Financial Institutions Control Officer is responsible for providing independent control oversight and assurance across settlement operations, dispute management, financial institutions operations, and related transaction processing activities.
• The role ensures the accuracy, integrity, compliance, and timeliness of transaction processing, settlement reporting, dispute resolution, and onboarding activities across banking and non-banking financial institution services, while mitigating operational, financial, and regulatory risks.

Key Responsibilities

• Monitor and review settlement, reconciliation, and transaction processing activities across local and international payment channels.
• Provide control oversight for dispute and chargeback management processes across card schemes and payment platforms.
• Review and validate transaction files, settlement reports, and operational extracts to ensure completeness and accuracy.
• Monitor settlement exceptions, unresolved items, and financial exposures, ensuring timely escalation and resolution.
• Ensure compliance with internal controls, regulatory requirements, scheme rules, and operational procedures.
• Review onboarding and operational processes for financial institutions and other regulated entities to ensure proper authorization and documentation.
• Conduct control reviews across transaction processing, switching, transfer, PTSA, and related fintech operations.
• Assess operational workflows and recommend process improvements to strengthen controls and operational efficiency.
• Collaborate with Operations, Technology, Product, and Business teams to ensure secure and compliant service delivery.
• Support audit, regulatory review, and compliance reporting activities.
• Prepare periodic control, governance, and exception reports for management review.

Requirements

• Education: Bachelor’s Degree in Finance, Business Administration, or related field.
• Professional certification required/optional: ACA, ACCA, or equivalent.
• Others: Master’s Degree, CISA, CPA, CIA, or equivalent would be an added advantage.
• Experience: Minimum of 4 years of internal control, audit, settlement operations, dispute management, or financial operations. compliance. Experience in the fintech, financial services, or banking sector is strongly preferred. Working knowledge of Nigerian corporate governance codes and CBN regulations.

Skills Necessary for Job Function:

• Settlement and reconciliation processes
• Dispute and chargeback management
• Internal control and risk management
• Financial operations and transaction monitoring
• Regulatory compliance and governance
• Data analysis and reporting tools (e.g., Power BI, SQL, ACL, IDEA)
• Strong analytical and problem-solving skills
• High attention to detail and accuracy
• Effective communication and stakeholder management
• Strong integrity and professionalism
• Ability to work under pressure in a fast-paced environment.