Insurance Manager at Terawork

• An Insurance Branch Manager drives sales growth, oversees daily operations, and ensures regulatory compliance while managing staff performance. Key responsibilities include hitting sales targets, training employees, managing budgets, and providing high-quality customer service. This role typically requires 5+ years of experience and a Bachelor’s degree in business or related fields.

Key Responsibilities

• Sales & Growth: Develop and implement strategies to meet or exceed branch sales targets and grow the client base.
• Team Leadership: Recruit, train, mentor, and evaluate staff; ensure agents achieve their performance goals and receive commissions.
• Operations Management: Oversee daily operations, including client record maintenance, premium payments, and policy renewals.
• Compliance & Risk: Ensure compliance with all legal, regulatory, and company policies to minimize risk and maintain low loss ratios.
• Customer Service: Maintain high customer satisfaction by addressing inquiries, resolving complaints, and fostering local relationships.
• Financial Oversight: Manage the branch budget, control expenses, and monitor financial performance metrics.