Institutional Business Development & Technical Executive at Workforce Group

Job Summary

• They are seeking a proactive and technically inclined Institutional Business Development & Technical Executive to drive business growth while providing technical support to commercial and institutional clients.
• The successful candidate will be responsible for identifying new business opportunities, managing key institutional accounts, providing technical product support, and delivering value-driven hygiene and water treatment solutions to commercial clients.
• This role combines consultative B2B sales with technical advisory services, requiring the ability to understand customer operations, recommend appropriate chemical solutions, conduct product demonstrations, and build long-term client relationships.

Key Responsibilities
Business Development & B2B Sales:

• Identify and develop new business opportunities across the hospitality, healthcare, facility management, commercial real estate, manufacturing, and food service sectors.
• Prospect and engage decision-makers including Facility Managers, Procurement Managers, Chief Engineers, Head Housekeepers, and Operations Managers.
• Promote premium hygiene, cleaning, disinfection, and water treatment solutions.
• Negotiate long-term supply agreements and corporate contracts.
• Develop strategic sales plans to achieve revenue and profitability targets.
• Expand existing customer accounts while acquiring new clients.

Technical Sales Support:

• Conduct site surveys and technical assessments to understand client requirements.
• Recommend appropriate chemical formulations and hygiene solutions.
• Support product demonstrations under the guidance of the Technical Support Manager.
• Develop dosing schedules, product application procedures, and Standard Operating Procedures (SOPs).
• Troubleshoot customer challenges relating to water treatment, sanitation, and chemical applications.

Client Training & Compliance:

• Deliver product training sessions and technical workshops for customer teams.
• Educate clients on chemical safety, application procedures, and Material Safety Data Sheets (MSDS).
• Support customers in complying with relevant regulatory standards including NAFDAC, LASEPA, and other industry requirements.

Account Management: 

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• Manage customer relationships to ensure repeat business and long-term partnerships.
• Coordinate product deliveries with internal teams.
• Follow up on quotations, purchase orders, deliveries, payments, and customer satisfaction.
• Monitor competitor activities and market trends to identify growth opportunities.
• Prepare weekly and monthly sales performance reports.

Qualifications

• Bachelor's Degree in Chemistry, Industrial Chemistry, Biochemistry, Chemical Engineering, Environmental Science, or a related discipline.
• 3–5 years' experience in B2B sales within industrial chemicals, commercial cleaning, water treatment, hospitality, facility management, or related industries.
• Exceptional fresh graduates with strong technical knowledge, excellent communication skills, and a passion for sales are also encouraged to apply.

Skills & Competencies:

• Strong Business Development and Relationship Management skills.
• Technical understanding of industrial cleaning chemicals and water treatment solutions.
• Experience with industrial cleaning equipment, dosing systems, and water testing is an added advantage.
• Excellent negotiation and presentation skills.
• Strong commercial acumen.
• Excellent report writing and analytical skills.
• Ability to work independently and achieve sales targets.
• High level of professionalism and customer service orientation.

What We're Looking For:

• The ideal candidate is a confident relationship builder who enjoys consultative selling and has the ability to translate technical solutions into commercial value for clients.
• You should be passionate about business development, possess excellent interpersonal skills, and thrive in a performance-driven environment.
• If you're looking to build a rewarding career within a growing industrial chemical solutions company, we'd love to hear from you.